Product Description:

Fluence Pro Fact Iron Up is crafted to support individuals with iron deficiency, fatigue, and nutrient-deprived hair and skin. It boosts haemoglobin, supports anaemia recovery, and improves oxygenation in cells. Suitable for women with low iron, hair fall due to anaemia, or chronic tiredness.

Key Features:

Fluence Pro Fact Iron Up is a specialized iron supplementation formula designed to address iron deficiency and its cascading effects on energy, hair, and skin health. This product supports hemoglobin synthesis and accelerates recovery from anemia while enhancing cellular oxygenation. Particularly beneficial for women experiencing fatigue, hair loss linked to iron depletion, or chronic exhaustion, it works to restore vitality and promote robust blood circulation. By correcting nutritional gaps, it simultaneously boosts stamina and revitalizes hair and skin from within, making it an ideal choice for those seeking comprehensive iron replenishment and overall wellness restoration.

• Corrects iron deficiency and anaemia
• Boosts energy and stamina
• Improves hair health linked to iron loss
• Supports healthy skin and blood flow

🚚 Shipping Policy – Our Derma Store

1. General Overview

At Our Derma Store, we are committed to delivering your dermatology-grade skincare, haircare, and wellness products quickly and securely.

All orders are processed within 24–48 business hours (Monday to Saturday, excluding public holidays) once your payment has been confirmed.

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2. Delivery Timeline

We ship across all major cities and towns in India through reputed courier partners such as BlueDart, Delhivery, DTDC, and Shiprocket.

Region Estimated Delivery Time

Metro Cities (e.g., Chennai, Mumbai, Delhi, Bangalore) 2–4 Business Days

Tier 2 & 3 Cities 4–7 Business Days

Remote / Rural Areas 7–10 Business Days

> ⚠️ Note: Delivery times may vary due to logistics delays, strikes, or natural calamities. Customers will be informed proactively of any major delay.

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3. Shipping Charges

Free Shipping: For all prepaid orders above ₹999 (India only)

Standard Shipping Fee: ₹79 for orders below ₹999

Cash on Delivery (COD): Available for selected pin codes with an additional handling charge of ₹49

> Our Derma Store reserves the right to modify shipping rates and thresholds without prior notice, based on courier or logistics partner updates.

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4. Order Tracking

Once your order is dispatched, you will receive:

A tracking ID via email/SMS/WhatsApp

A link to track your shipment in real time

If you face any tracking issues, contact us at care@ourdermastore.com with your order ID.

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5. Order Processing & Dispatch

Orders placed before 2 PM are usually shipped the same business day.

Orders placed after 2 PM are shipped on the next business day.

During festive seasons or special sale events, processing may take up to 72 hours due to high order volume.

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6. Damaged / Missing Packages

If your order arrives damaged, or if you receive an incomplete package:

1. Do not accept tampered parcels.

2. Take clear photos/videos of the packaging and contents.

3. Contact care@ourdermastore.com within 48 hours of delivery for resolution.

We will initiate a replacement or refund as per our Refund & Replacement Policy after verification.

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7. Non-Delivery / Returned Orders

If a shipment is returned to us due to incorrect address, unavailability of the customer, or refusal to accept, reshipping charges will apply.

Repeated delivery failures may lead to account review or cancellation of COD facility.

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8. International Shipping

Currently, Our Derma Store ships within India only.

International shipping will be launched soon through DHL Express and Aramex.

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9. Customer Support

📧 Email: care@ourdermastore.com

📞 Phone: +91-9884725682

🕒 Support Hours: Monday to Saturday, 10 AM – 6 PM

We value your trust in Our Derma Store and ensure every order reaches you safely, quickly, and in perfect condition.